I solve complex design problems through research, iteration, and human-centered thinking.
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Discovery through user interviews revealed friction in the mobile checkout flow. I conducted a comprehensive audit, created prototypes, and tested three design iterations with 50+ users across iOS and Android. Final design reduced checkout abandonment by 34%.
34%
Reduced Abandonment
12 weeks
Discovery to Launch
Partnered with engineering and product leadership to redesign the core analytics dashboard for enterprise clients. User research identified key workflows, leading to a modular design system that reduced learning time by 45% while maintaining advanced capabilities for power users.
45%
Reduced Learning Time
8 components
Design System Created
Redesigned the onboarding experience for a mindfulness app targeting busy professionals. Through A/B testing and behavioral analytics, we discovered that a progressive personalization approach increased completion rates significantly while improving user satisfaction scores.
68%
Completion Rate
4.8/5
User Satisfaction
I'm Maya Chen, a product designer with 10+ years of experience helping tech startups and enterprises solve complex design problems. My approach combines strategic thinking with meticulous attention to detail.
I believe that great design is invisible—it removes friction and creates moments of delight. I specialize in research-driven design, leveraging user insights and data to inform every decision. Whether I'm designing a mobile-first experience for a consumer app or an intricate enterprise dashboard, my goal is always the same: solve real problems for real people.
Beyond design, I'm passionate about mentoring junior designers, contributing to open-source design tools, and exploring the intersection of AI and human-centered design.
I'm always interested in hearing about new projects and collaborations.
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